If you have an ecommerce in Mexico, you have surely heard of online fraud , or “false” sales or “cloned” cards. And surely you have spent more than one sleepless night thinking about how to protect yourself and avoid, or at least reduce, the possibility that “cybercrime” will score a goal for you. Do you know what is the best way to prevent online fraud in your ecommerce? Join us to review, point by point, the key details that will help you protect your business. But… what are we talking about when we say online fraud or fraud against an ecommerce? Well, we are talking about fake purchases and also real purchases, but with cloned cards or stolen bank details.

In short: when they buy a product or service from you in your ecommerce, but either they don’t pay you, or you have to return the money because whoever bought it did so illegally using someone else’s money. What is online fraud? Photo by Sora Shimazaki from Pexels If you notice, online fraud is, more than a robbery or theft, a form of fraud. And generally, as happens with physical scams, there are usually two victims: the owner of the ecommerce and the customer whose bank details or identity was stolen or “cloned”. Alejandro Moreno , commercial director of Getmore, an agency specialized in Shopify, tells us that when a fraud occurs, the one that has the losing position between the two affected parties, is usually ecommerce.

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“Ecommerce needs to protect itself and prepare a Germany phone number lot in the face of fraud, because it is the one that usually loses. Because the frauds are with the bank’s money. And the bank always returns part of it to the client, although sometimes it is not right, but not to ecommerce ” Alexander explains. But what are the most common frauds and how can we be prepared? Start or grow your business with a Shopify Expert In Mexico we have an ecosystem of partners that can help you create your store, grow your sales or migrate your business from another platform. Click on the link below and meet them. Plus you have significant discounts! Most common online fraud In Mexico, the most common online frauds are card cloning, identity theft to buy services, and extortion.

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Of these, the most common online fraud in the case of ecommerce is precisely the largest in volume at a general level: the cloning of credit or debit cards. Note that we say credit or debit cards, because some debit cards also have a credit limit that allows them to be used, leaving “debt” in the user’s account. That is the heart of the problem: fraud occurs when the money with which they buy the product is from the bank. What are the products most prone to online fraud? In Mexico, the products that suffer the greatest possibility of fraud are: sneakers, cell phone accessories and liquor. And products with an average ticket of more than 800 pesos. Transfers, payments with physical money – Oxxo for example – and other modalities where the money comes directly from the buyer’s pocket, do not allow fraud.

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Or at least they are not fraud in the face of ecommerce: who paid is the buyer . And ecommerce can justify the sale without problems, because the money came from the same person who made the purchase. How do I protect myself from computer fraud? Protecting your ecommerce from online fraud is a matter of balance and layers. Think of it like an onion. The more layers you have, the less chance you have of ending up in tears . The first layer of our security onion is the mechanism of checking or reviewing the orders that you have in your Shopify store before accepting them. Interactive Guide: 7 Steps to Open an Online Store with Shopify Creating your online store is no longer a matter of a few.

With Shopify you can have your own business in a matter of minutes. And you know what? You are 7 steps away from achieving it. Includes 14 day free trial link! Shopify automatically brings anti-fraud mechanisms that will raise warning “flags” for suspicious orders. You can check and configure this in your control panel. In this first anti-fraud barrier, we can do something very important: review the orders manually when the volume of orders is not very high. In this manual review we will look for indicators of fraud such as: Suspicious or very generic emails Example. Orders where the name of the buyer does not match the name of the recipient. Orders from regions far away from your normal sales area.

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