If you’re focusing on retention marketing next year, you’re USA Phone Number not alone. According to forrester research, b2c brands will increase their spending on loyalty and retention. Marketing by 15% in 2021. To put yourself in the best position to boost customer lifetime value, it’s important. To examine the data foundation supporting all of your marketing USA Phone Number efforts. Your data strategy—a well-documented. Process by which your company organizes, governs, analyzes, and activates data—must be continually. Fine-tuned to successfully engage customers while respecting their preferences and privacy. Here are three ways to bolster your data strategy and keep customers happy: sponsored by liveramp boost. Your data strategy with liveramp safe haven learn how liveramp safe haven enables you to manage.
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Launch more engaging campaigns. Learn mor. Perform a data audit if you’re spending more on loyalty campaigns, it behooves you to take a closer look. At the data you’re using to power your strategy: email, loyalty card purchases, in-app behavior, and. Ecommerce USA Phone Number come to mind. Recency is particularly important now with consumer spending habits changing. On a dime. The customers you’ve engaged for years are not the same people now that they were earlier this. Year or even a few weeks ago. Connect with your data and analytics teams to ensure you have equal access. To the same continuously refreshed data sets. As you audit your data, check to see if your customer. Segmentation still makes sense, especially if your company has expanded into new geographies, vendors, or product areas.
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Data silos now that you know what you have, you’re probably thinking about what you’re missing: do i have access to service logs and customer care calls? Do i know not only what people have purchased, but also how they prefer to pay? All of these data USA Phone Number sets may belong to other teams at your organization and not yet be connected with your marketing database. Data may remain in silos because internal teams and partners have different permissions for data use. This is a common scenario we’ve come across: an analytics team has access to sensitive financial data that the marketing team does not. To create this necessary separation, the teams would have their own data lakes and tooling. While this is a common industry best practice, forward thinking companies are evaluating